Terms and Conditions – TAJ FRAGRANCE
Welcome to TAJ FRAGRANCE!
By accessing and using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing any orders.
General
TAJ FRAGRANCE is an Egyptian-based online store specializing in high-quality perfumes.
All services and deliveries are currently limited to within Egypt only.
Orders & Payments
All prices are listed in Egyptian Pounds (EGP) and include applicable taxes.
We accept secure payment method InstaPay
Orders are confirmed once payment is successfully processed (or upon confirmation for COD).
Shipping & Delivery
We deliver across all governorates in Egypt.
Delivery time is typically between 2 to 5 business days depending on your location.
Shipping fees will be calculated at checkout.
Return & Refund Policy
You may request a return or replacement within 14 days of receiving your order.
Returns are not available
Products must be unused and in their original condition.
Return shipping fees are the customer’s responsibility unless the fault is ours.
Promotions & Discounts
Exclusive offers are available for a limited time only.
Discount codes cannot be combined unless stated otherwise.
Intellectual Property
All content, images, and logos on our website are the intellectual property of TAJ FRAGRANCE and may not be used without permission.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page.
Contact Us
If you have any questions, feel free to reach out:
Email: Contact@tajfragrance.com
Phone: +2 01100303851
2. Shipping & Delivery Policy
We offer fast and reliable delivery across Egypt!
Orders are dispatched within 1–2 business days.
Delivery time is 3–10 business days.
Shipping fees will be shown at checkout.
You’ll receive an email once your order is shipped.
3. Return & Refund Policy
We want you to love your purchase!
Returned items must be:
Unused
In original packaging
Accompanied by proof of purchase
We do not offer returns for reasons like change of mind or opened perfumes.
To request a return, contact us via email or phone.
4. Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your data.
Information We Collect:
Name, email, phone number, and address during checkout
Payment details (processed securely via our payment partners)
Site usage (to improve your shopping experience)
How We Use Your Info:
To process and deliver your orders
To communicate with you (order updates, promotions)
To improve our services
Data Protection:
We implement secure systems to protect your information.
We never sell or share your data with third parties.
You can request to access, update, or delete your personal data anytime by contacting us.